Get in Touch with PryPix

We’re here to help you with anything related to your digital downloads, membership plans, product questions, vendor inquiries, or general support.

At PryPix, our goal is to make buying and using digital products (WordPress themes, plugins, scripts, templates, software, ebooks, and more) as smooth and enjoyable as possible. Whether you need assistance with a download that didn’t work, want to understand GPL licensing better, have questions about our Basic/Pro/Elite membership plans, or are a vendor looking to list your products — our team is ready to assist.

Why contact us?

  • Instant Download Issues — Files not appearing in your account?
  • Membership & Billing — Questions about download limits, renewals, or upgrading your plan?
  • Product Support — Need clarification on how to use a theme, plugin, or script?
  • Vendor Questions — Interested in selling on PryPix?
  • General Feedback or Suggestions — We love hearing from our community.

Our Response Time We aim to reply to all messages within 24–48 business hours (Monday to Friday, 10:00 AM – 6:00 PM UTC). For urgent download or account issues, please include your order number or username so we can help you faster.

You can reach us using the form below, or directly via email at support@prypix.com.

We value every message and are committed to providing friendly, clear, and helpful support to make your experience on PryPix the best it can be.

Get In Touch With Us

If you wish to directly reach us, Please fill out the form below -

    Puerto Rico, United Sates

    Call us :

    +1 939 441-2095

    Mail us :

    contact@prypix.com

    Open time :

    8:00AM – 2:00PM